An exciting opportunity has arisen for a permanent Motor Claims Handler to join a niche insurance company near Newcastle Upon Tyne.
Previous Motor Claims experience is essential to be considered for this role.
Negotiation of those claims through to closure to obtain optimum settlement in accordance with targets and statutory limits
Manages inbound calls from policyholders and third party’s in a professional manner to quickly ascertain any liability and move forward in a positive manner encapsulating all the relevant information to reduce any potential costs of the claim
Recording and process of new claims
Handling of incoming and outbound calls to provide advice to customers
Handles own portfolio of claims using chase/diary system to ensure claims are able to be closed at the earliest possible time and in cost effective way.
Dealing effectively and concisely with all aspects of the claim and where necessary by instructing outside agents
Ensures that reserves and other recordable information on the claims system are accurate and up to date at all times
Where possible make offers direct to claimants even when they are represented
Pro active capture of claims
Recent Motor Claims experience
Able to deal with a large portfolio of cases
Ability to take ownership
Ability to prioritise
Good knowledge of liability issues
Conversant with RTA
Conversant with Credit Hire and the GTA
Salary Negotiable depending on level of experience £20,000 – £29,000 per annum
Working hours Monday to Friday 9am-5pm
Free Parking, 25 days holiday plus bank holidays + additional benefits