Overview

An exciting opportunity has arisen for a permanent Motor Claims Handler to join a niche insurance company near Newcastle Upon Tyne.

Previous Motor Claims experience is essential to be considered for this role.

The Role:

Negotiation of those claims through to closure to obtain optimum settlement in accordance with targets and statutory limits

Manages inbound calls from policyholders and third party’s in a professional manner to quickly ascertain any liability and move forward in a positive manner encapsulating all the relevant information to reduce any potential costs of the claim

Recording and process of new claims

Handling of incoming and outbound calls to provide advice to customers

Handles own portfolio of claims using chase/diary system to ensure claims are able to be closed at the earliest possible time and in cost effective way.

Dealing effectively and concisely with all aspects of the claim and where necessary by instructing outside agents

Ensures that reserves and other recordable information on the claims system are accurate and up to date at all times

Where possible make offers direct to claimants even when they are represented

Pro active capture of claims

The Person:

Recent Motor Claims experience

Able to deal with a large portfolio of cases

Ability to take ownership

Ability to prioritise

Good knowledge of liability issues

Conversant with RTA

Conversant with Credit Hire and the GTA

Salary Negotiable depending on level of experience £20,000 – £29,000 per annum

Working hours Monday to Friday 9am-5pm

Free Parking, 25 days holiday plus bank holidays + additional benefits